Refund and Returns Policy

Our refund and returns policy last 48 hours. If 48 hours have passed since your purchase, we can’t offer you any exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you a WhatsApp message to notify you that we have received your returned item. We will also notify you of the approval or rejection.

If you are approved, then your exchange will be processed, and a new one will be sent to you within 3 – 5 days.

We only replace items if they are defective or damaged. Note that all electrical items have been tested working before it is put in the website for sale.

If you need to exchange it for the same item, chat us on WhatsApp and send your item to (shop 260 apo fish market apo resettlement Abuja) this address is for kitchen utensils And B82 Nzube estate Lokogoma for the jeans shop.

Shipping returns

For Kitchen Utensils

To return your product, you should send your product to: SHOP 260 Apo fish market apo resettlement Abuja.

For Jeans Hive Clothing

B82 Nzube estate, Lokogoma, Abuja.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.